eBusiness 2001-2012
by The Baum Group/Dr. Rae and Associates
Activities and projects available for you to use for your on-line and off-line business.    More...

5 Categories of Customer Preferences You Should Know
by Dr. Joseph A. Michelli
While recently consulting with a client about ways to determine customer preferences,...   More...

How to Deliver Service plus Chocolate!
by Dr. Joseph A. Michelli
Having recently consulted or spoken in 6 countries in less than 30 days (ranging from Bolivia
to Hong Kong), I keep facing questions that center around the distinction between operationally
consistent service and emotionally-engaging customer experiences.  ...   More...

The Law of Attraction in Business
by Rebel Brown
I'm a big believer in the Law of Attraction - the idea that we create what we focus on in our lives.   More...

The most powerful leadership lesson I've learned
by Mark W. Schaefer
In graduate school I took a class on “Leaders and Leadership” that I hoped would give me respite
from the grind of finance and economics.  It turned out to be one of the most interesting classes
I ever attended...   More...

What if...
by The Baum Group/Dr. Rae and Associates
Questions beginning with "what if..." inspire creative empowering solutions.   More...

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